Warranty

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MICHEL HERBELIN WORKSHOP

Eleganza has partnered with Luxco Importers, the official exclusive agent for Michel Herbelin in South Africa and surrounding countries. With their head office and service centre situated in the Sandton suburb of Johannesburg, we are perfectly located to serve you. Should you require any service or repair on your Michel Herbelin watch, you are welcome to bring it in to us and we will send it the to our service centre.

 

TWO YEAR INTERNATIONAL GUARANTEE

Your watch is backed by an international two year guarantee covering all material and manufacturing defects revealed in the course of normal use and on condition that the watch has not been opened.

To register your guarantee, you need to fill in the guarantee registration card with your official Michel Herbelin agent. Failure to do so will mean your watch is not covered by the guarantee.

Your guarantee covers parts and labour, but does not cover transport and insurance costs.

 

GUARANTEE EXCLUSIONS

The battery comes with your new watch, but is not covered by the guarantee.

Leather straps are not covered by the guarantee. The better the strap is treated, the longer it will last.

Any damage to the glass, case, or any outer part of the watch as a result of being dropped, scratched or exposed to chemical products, are not covered by the guarantee.

Damage resulting from incorrect opening cannot be included within the guarantee.

Non-waterproof watches are not guaranteed against contact with water. Any waterproof watch which has been opened, has to go through a waterproofing check before it can be covered by the guarantee.

 

ROTARY WATCHES

Eleganza has partnered with Luxco Importers, the official exclusive agent for Rotary in South Africa and surrounding countries. With their head office and service centre situated in the Sandton suburb of Johannesburg, we are perfectly located to serve you. Should you require any service or repair on your Rotary watch, you are welcome to bring it to us and we will send it to the service centre.

 

TWO YEAR INTERNATIONAL GUARANTEE

All Rotary watches are manufactured to exacting standards and comes with a 2 Year guarantee. This guarantee covers the defects in components resulting from manufacturing of the watch, from date of purchase.

 

12 MONTH EXTENDED GUARANTEE

When you register your watch on www.rotarywatches.com/guarantee we will extend your 2 year guarantee by an extra 12 months. All terms and conditions as stated above will apply.

Any repair claims under guarantee require proof of purchase, in the form of a dated Rotary Guarantee card or till receipt from an authorised Rotary stockist.

 

GUARANTEE EXCLUSIONS

  • Battery
  • Crystals
  • Crystal Glass, Sapphire or Mineral
  • Bracelet or Leather Strap
  • Damage resulting from an accident, normal wear, negligence, misuse or abuse.
  • Intervention of any person not authorised to repair Rotary watches.
  • Loss and theft
  • Transport and insurance costs 

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